LICENSED CLINICAL SOCIAL WORKER · NEW ROCHELLE, NEW YORK

Therapy in the languageyou think in.

Individual, couples, and family therapy in English and Spanish, with Lisette Pineda, LCSW. In person in New Rochelle, online anywhere in New York State.

$150 individual · $250 couples and family · sliding scale available. In network with Aetna, MVP, Optum, and UnitedHealthcare.

Request a free consultation Call (914) 300-1769

A free 15-minute call, no obligation, to see whether we are a good fit.

As seen in Psychology Today
Lisette Pineda, Licensed Clinical Social Worker, in her New Rochelle, New York office
Lisette Pineda, LCSWLicensed Clinical Social WorkerGet to know Lisette ↗
In network: Aetna, MVP Health Care, Optum, UnitedHealthcare In person in New Rochelle Telehealth across New York State

Whatever brings you here.

You do not need to have it figured out before we talk. We can start with whatever is actually on your mind. Pick whichever one sounds most like you.

A rumpled bed beside a window in the small hours, faint blue light on the sheetsAnxiety

The worry that will not settle, the racing mind at night, the tension that shows up in your body before you have words for it.

Start here Flat grey morning light through half-closed blinds falling across an empty armchairDepression

When motivation is gone, sleep is off, and what used to matter feels flat. We start small and concrete rather than waiting for motivation to come back on its own.

Start here A kitchen table after a meal, chairs pushed back at odd angles, plates not yet clearedFamily conflict

The same argument on repeat. Parents and children who love each other and cannot hear each other, sometimes across two languages and two sets of expectations.

Start here A home desk at dusk with a closed laptop, a cold mug of coffee and unopened mailStress and burnout

Carrying work, family, and everyone else's needs until there is nothing left for you. We look at what can actually be set down.

Start here The still surface of water in a plain glass on a wooden table, a single ripple settlingEmotional regulation

Reactions that arrive faster and bigger than the moment called for, and the regret that follows. We build the pause between the feeling and the response.

Start here An empty room with pale walls, stacked moving boxes and a bare curtainless windowLife transitions

A move, a loss, a graduation, a marriage, an empty house. Changes that look ordinary from outside and feel like the ground moving from inside.

Start here Two mugs on a small table facing each other, one still full and untouchedRelationships and marriage

The argument that ends the same way every time, the distance that crept in without either of you deciding on it. We work on how the two of you talk to each other, not only on what you are arguing about.

Start here

A real person. In your corner.

I am a Licensed Clinical Social Worker, licensed in New York State since 2006 and at the clinical level since 2011. I have spent those years sitting with people through the parts of life that do not resolve on their own. Most of the people I see have been carrying something quietly for a while, usually while still showing up for everyone who depends on them.

My approach is warm and collaborative. I ask questions, I follow what matters to you rather than a script, and I tell you what I actually think when that is what helps. Therapy should feel like a place where you are heard and taken seriously, not evaluated.

My goal is not to keep you in therapy indefinitely. It is to help you build insight and practical strategies you can use on your own, so the changes hold after the work is done.

Book a free 15-minute call

A free 15-minute call, no obligation, to see whether we are a good fit.

License
Licensed Clinical Social Worker (LCSW), New York State · License #078322, in good standing
Languages
English and Spanish, fully bilingual sessions
Who I work with
Preteens, teens, adults, seniors, couples, and families
Methods
CBT, motivational interviewing, family systems, person-centered therapy, meditation and relaxation
A quiet consulting room with two armchairs facing each other beside a tall curtained window
IN YOUR OWN WORDS

You do not have to translate yourself here.

English. Español. Or a little of both in the same sentence, the way most bilingual families actually talk. There is room for how you really speak, and for everything that comes with it.

What to expect

Not knowing how any of this works is one of the most common reasons people put off calling. So here is the whole process.

A free 15-minute call

You tell me briefly what is going on and ask me anything you want. I will tell you honestly whether I think I can help, and if someone else would be a better fit I will say so and help you look.

The first session

Mostly getting oriented: what brought you in, what you have already tried, what you would like to be different. You do not have to tell your whole history at once.

The work itself

We agree on what we are working toward and check whether it is happening. Some weeks are practical and skills-based; others are just talking something through. You set the pace.

Ways we can work

Individual therapyAsk about this

One-on-one work on anxiety, depression, stress, self-esteem, and questions about direction. For preteens, teens, adults, and seniors.

Couples therapyAsk about this

For partners working on communication, trust, and the patterns that keep resurfacing. Both people get equal room, including when each is more comfortable in a different language.

Family therapyAsk about this

Helping families move from conflict toward understanding. Often useful for immigrant families where parents and children are working from different expectations.

Teens and preteensAsk about this

A space that belongs to them, with parents kept informed about what matters for safety and progress rather than a transcript of every session.

TelehealthAsk about this

Secure video sessions for anyone located in New York State. The same care with fewer logistics, which helps if you are managing work, childcare, or a commute.
A tree-lined residential street in New Rochelle, Westchester County, in early autumn light
WHERE THE WORK HAPPENS

An office in New Rochelle, and a screen anywhere in New York State.

Insurance

I am in network with these plans:

  • Aetna
  • MVP Health Care
  • Optum
  • UnitedHealthcare (UHC / UBH)

Not sure what your plan covers? Ask when you reach out and I will help you check before you commit to anything.

Payment

For clients paying privately I accept:

  • Cash
  • Check
  • Zelle
  • Venmo
  • Cash App
  • PayPal

Individual sessions are $150. Couples and family sessions are $250. A sliding scale is available — ask about it on the free call, before you commit to anything.

If your plan is out of network, I can provide an itemized monthly receipt to submit for reimbursement.

Questions people ask first

Do you offer therapy in Spanish?

Yes. Sessions can be held entirely in Spanish, entirely in English, or moving between the two, which is how many bilingual families actually talk. Spanish here is not a translation of English therapy; it is the language the session is held in.

How do I know if I need therapy?

You do not need a diagnosis or a crisis to qualify. If something has been sitting on you long enough that you are reading this page, that is reason enough for a phone call. The consultation exists precisely so you can ask that question out loud.

What insurance do you take?

Aetna, MVP Health Care, Optum, and UnitedHealthcare (UHC/UBH). If your plan is not on that list, reach out anyway and we can look at out-of-network options together.

Can we meet online instead?

Yes, as long as you are physically located in New York State during the session, which is what my license requires. Many clients mix the two, coming in person when they can and going online during a busy stretch.

Will my family find out what I said?

No. Sessions are confidential. If you are 18 or older you are my client, and nothing is shared with anyone — a parent, a spouse, anyone — without your written permission. That holds even if you are living at home or covered on a family insurance plan. For clients under 18, parents are kept informed about safety and progress rather than the content of each session. The law requires me to set confidentiality aside in only a few situations: if someone is at serious risk of being harmed, if there is reasonable cause to suspect abuse or neglect of a child or a vulnerable adult, or if a court orders records released. A hard argument at home, or something you said and regret, is not one of them. I go through all of this with you in writing before we start, and you can ask about any of it on the free call first.

How long does therapy usually take?

It depends on what you are working on. Some people come for a specific problem and are done in a few months; others stay longer because the work keeps opening up. We check in on progress regularly, and stopping is always a conversation rather than a disappearance.

Where is the office?

140 Lockwood Avenue, Suite 212, New Rochelle, NY 10801, serving New Rochelle, Westchester County, and the surrounding area, with telehealth available across New York State.

What if I am only here because someone asked me to come?

That is a normal way to start, and more common than people expect. A fair number of the people I see made the call because a partner, a parent, or a friend asked them to, and arrived skeptical about the whole idea. You do not have to be sold on therapy to use the free 15-minute call to ask what it would actually involve, how long it would take, and what it would cost. If you decide it is not for you, that is a real answer, and I will say so myself rather than talk you into it.

REQUEST A CONSULTATION

Start with a conversation.

Fill this out and I will get back to you, usually within one business day, to set up a free 15-minute call. Nothing is committed until we have both decided it is a fit.

Phone(914) 300-1769Call or leave a message at any hour. It comes straight to me, and I return calls myself. Emaillisette.pineda@gmail.comWrite as much or as little as you like. Include when you are usually free to talk and whether you prefer English or Spanish.
Office140 Lockwood Ave, Suite 212
New Rochelle, NY 10801Street parking and a bus stop on Lockwood Avenue; Metro-North New Rochelle is a short ride away.

Optional, but it is the fastest way to reach you.

Please leave out detailed medical or clinical information. This form is not encrypted, and there will be time for all of it in a confidential session.

Please keep sensitive medical details out of email. A first message only needs enough for us to schedule the call. Anything clinical belongs in a confidential session.

Other ways to reach me

Phone (914) 300-1769 Call or leave a message at any hour. It comes straight to me, and I return calls myself. Email lisette.pineda@gmail.com Write as much or as little as you like. Include when you are usually free to talk and whether you prefer English or Spanish. Office 140 Lockwood Ave
Suite 212 New Rochelle, NY 10801

Please keep sensitive medical details out of email. A first message only needs enough for us to schedule the call. Anything clinical belongs in a confidential session.

If this is an emergency
This practice does not provide crisis or emergency services and messages are not monitored around the clock. If you or someone else is in immediate danger, call 911. For urgent mental health support at any hour, call or text 988, the Suicide and Crisis Lifeline, which has Spanish-speaking counselors available.
Call Request a consultation